Refund Policy
Last updated: March 2025
Overview
At AIStudyCards.com, we want you to be completely satisfied with your subscription. This refund policy outlines the conditions under which we process refunds for our services.
Subscription Cancellation
You can cancel your subscription at any time through your account settings. Upon cancellation:
- Your subscription will remain active until the end of the current billing period
- You will not be charged for the next billing cycle
- You will retain access to premium features until your subscription expires
Refund Eligibility
We may provide refunds in the following cases:
- Technical issues prevented access to our services
- Accidental or duplicate charges
- Service unavailability during the subscription period
How to Request a Refund
To request a refund:
- Contact us at hello@aistudycards.com
- Include your account email address
- Provide the reason for your refund request
- Include any relevant transaction details
Processing Time
Once approved, refunds are typically processed within 5-7 business days. The time it takes for the refund to appear in your account depends on your payment method and financial institution.
Non-Refundable Items
The following are generally not eligible for refunds:
- Partially used subscription periods
- Subscriptions cancelled after the billing date
- Services already utilized during the subscription period
Contact Us
If you have any questions about our refund policy, please contact us at: hello@aistudycards.com